Second Line Helpdesk Engineer
Job Description
Second Line Helpdesk Engineer
Up to £30k per year
Taunton
Hybrid (2 to 3 days a week)
A Second Line Helpdesk Engineer provides advanced technical support to resolve complex hardware, software, and network issues for end users. They troubleshoot and diagnose problems, often working on escalated incidents from first-line support, ensuring timely resolution within SLAs. They support various operating ...